Measuring the Effectiveness of U.S. Government Security Awareness Programs: A Mixed-Methods Study

Key finding

Government security awareness programs lean heavily on compliance metrics such as training completion rates and struggle to find other ways to judge whether behavior actually changed.

Why it matters

Documents the compliance-metric trap that PsySec's culture-over-compliance principle targets.

Informs

• Measures reporting first, clicks second supports

Cite

Jacobs, J. L., Haney, J. M., & Furman, S. M. (2023). Measuring the Effectiveness of U.S. Government Security Awareness Programs: A Mixed-Methods Study. HCI International 2023 (HCI in Business, Government and Organizations), Lecture Notes in Computer Science. https://doi.org/10.1007/978-3-031-35969-9_2