OB-02 · Moderate evidence
Gives Simulation feedback to everyone, not only those who clicked
Explains each Simulation to the whole audience afterward, instead of only showing a page to those who clicked.
Feedback shown only after a click reaches few people and showed weak field effects. Delayed feedback to all employees showed more promise.
How to observe it: Share of recipients who see post-Simulation feedback; change in outcomes on the next Simulation.
Supporting evidence- Learning by Phishing via Post-Simulation Feedback: From Embedded to Non-Embedded Training Yin et al., 2026
- Phishing in Organizations: Findings from a Large-Scale and Long-Term Study Lain et al., 2022
- Understanding the Efficacy of Phishing Training in Practice Ho et al., 2025