PB-10 · Emerging evidence
Shares scam stories with coworkers
Tells teammates about attempted scams they spotted, in their own words.
Story-based training worked better when a peer told it, and people report largely to protect coworkers. Stories spread recognition faster than a training portal.
How to observe it: Mentions in team channels; clusters of reports after one person shares.
Supporting evidence- Who Provides Phishing Training? Facts, Stories, and People Like Me Wash & Cooper, 2018