Foundational · 2009
Conditions for intuitive expertise: A failure to disagree
Daniel Kahneman, Gary Klein
Key finding
A skeptic of intuition (heuristics-and-biases) and a champion of it (naturalistic decision making) agree that intuitive judgments can be trusted only when the environment is regular enough to be learnable and the person has had lots of practice with rapid, clear feedback.
Why it mattersSpecifies the conditions under which 'trained instincts' for spotting social engineering can be built: frequent, realistic exposure with fast feedback.
Informs CiteKahneman, D., & Klein, G. (2009). Conditions for intuitive expertise: A failure to disagree. American Psychologist, 64(6), 515-526. https://doi.org/10.1037/a0016755