Supports · 2018
Tuning Out Security Warnings: A Longitudinal Examination of Habituation Through fMRI, Eye Tracking, and Field Experiments
Anthony Vance, Jeffrey L. Jenkins, Bonnie Brinton Anderson, Daniel K. Bjornn, C. Brock Kirwan
Key finding
Attention to repeated security warnings declined measurably in the brain across a workweek, partially recovering between days. In the field, adherence to permission warnings fell over three weeks, while warnings whose appearance varied (polymorphic designs) substantially reduced this habituation.
Why it mattersShows that repetition of the same security stimulus trains people to tune it out, so feedback and nudges must vary to keep engaging fast neural systems.
Informs- Keeps secure habits when tired or busy supports
- Varies content and cadence to prevent tune-out supports
Vance, A., Jenkins, J. L., Anderson, B. B., Bjornn, D. K., & Kirwan, C. B. (2018). Tuning Out Security Warnings: A Longitudinal Examination of Habituation Through fMRI, Eye Tracking, and Field Experiments. MIS Quarterly, 42(2), 355-380. https://doi.org/10.25300/MISQ/2018/14124