Research / Studies

Studies

Peer-reviewed research and foundational works, each summarized in plain English and tagged to PsySec principles, tactics, and the belief chain.

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FoundationalCase study · 2021

A Case Study of Phishing Incident Response in an Educational Organization

Handling phishing reports is a distributed process across several teams, each with narrow system access and knowledge. Sudden large campaigns flooded the help desk with reports, disrupting work and slowing mitigations and reflection.

FoundationalMixed methods · 2020

Categorizing human phishing difficulty: a Phish Scale

Click rates should be expected to vary with how hard a phishing email is for a given audience, especially when its premise fits the recipient's work context. The authors propose the NIST Phish Scale so programs can rate exercise difficulty and interpret click rates.

FoundationalMixed methods · 1999

Psychological Safety and Learning Behavior in Work Teams

Introduces team psychological safety: a shared belief that it is safe to take interpersonal risks. Psychological safety, not team efficacy, was associated with learning behavior such as seeking feedback and discussing errors, and learning behavior mediated the link to team performance.